1. Overview
Refund Policy section covering overview for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
2. Service-Based Engagements
Refund Policy section covering service-based engagements for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
3. Digital Marketing Services
Refund Policy section covering digital marketing services for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
4. Lead Generation and Data Services
Business and data-related services must be used lawfully, responsibly, and in accordance with applicable data protection, outreach, communication, and platform rules.
5. Website and App Development Projects
Refund Policy section covering website and app development projects for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
6. Email Infrastructure Services
AI-assisted workflows may be used for research, drafts, content generation, automation, optimization, or operational support. Outputs should be reviewed before use where accuracy, compliance, or business risk matters.
7. AI Automation Services
AI-assisted workflows may be used for research, drafts, content generation, automation, optimization, or operational support. Outputs should be reviewed before use where accuracy, compliance, or business risk matters.
8. Non-Refundable Services
Refunds, where applicable, are reviewed based on unused scope, written agreement, delivery status, setup work completed, and expenses already incurred. Work already delivered, data supplied, campaign setup, infrastructure setup, and custom development work are generally non-refundable.
9. Cancellation Policy
Refund Policy section covering cancellation policy for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
10. Refund Eligibility
Refunds, where applicable, are reviewed based on unused scope, written agreement, delivery status, setup work completed, and expenses already incurred. Work already delivered, data supplied, campaign setup, infrastructure setup, and custom development work are generally non-refundable.
11. Refund Request Process
Refunds, where applicable, are reviewed based on unused scope, written agreement, delivery status, setup work completed, and expenses already incurred. Work already delivered, data supplied, campaign setup, infrastructure setup, and custom development work are generally non-refundable.
12. Review and Approval
Refund Policy section covering review and approval for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
13. Processing Timeline
Refund Policy section covering processing timeline for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
14. Exceptions
Refund Policy section covering exceptions for Pixlence Labs, Pixlence Marketing and Media Services Private Limited, clients, prospects, users, website visitors, and business partners. This section should be read together with any applicable proposal, invoice, statement of work, or written agreement.
15. Contact Information
Questions about this document may be sent to hello@pixlencelabs.com. If another official contact email is configured later, that address may be used for policy-related requests.